Client Impact Pricing

There's no initial licensing fees and your subscription includes...

Unlimited administrators

Unlimited clients

24 x 5 chat, email & phone support in minutes

Periodic email support on weekends

Ongoing software updates

Data encrypted at rest

All prices are in Australian dollars and inclusive of GST

If you’re not from Australia, you can view pricing in local currencies one of our regional sites in Canada, Ireland, New Zealand, United Kingdom or the USA

 

Standard Edition or Enterprise Edition?
The difference is explained to the right on this page.
Would you like to upgrade to the PLUS package?
See below for the benefits.
No
Yes, for the Standard Edition
Yes, for the Enterprise Edition
*Volunteer Impact accounts are required to use Client Impact

Standard vs. Enterprise

The Standard Edition is recommended for most organisations that have just one location and where administrators with access to client profiles should be able to see all client profiles.

The Enterprise Edition is for organisations that want some separation between groups of client such as at different locations or branches.

 

Package Comparison

 StandardStandard PlusEnterpriseEnterprise Plus
No initial licensing cost
Unlimited Admins
24x5 chat, email phone support in minutes
Periodic email support on weekends
Searchable knowledge base with videos
Encrpyted data storage
Contact details import$110Included$110Included
Outbound text messaging1k / yr freeUnlimited2k / yr freeUnlimited
Storage in the Document Library50 MBUnlimited50 MB / accountUnlimited
Initial onboarding consultation
Four onboarding check-in calls
Annual account review
Annual refresher training (new staff or new features etc)1 Hour2 Hours
Regional account structure (a mid-tier level between the top level and the account level)
Optional IP restrictions to limit access to the system
Administration security level with access to configuration but without access to data
Initial set up of Custom Fields and Qualifications

Additional and Optional Services - Client Impact

Help getting started, data migration, training … we’ve got you covered!

Getting Started

You can easily add the custom fields and Client Encounter Fields to meet your unique data collection needs. If for any reason, you’d like us to take care of it, we’re happy to help.

 

System Configuration Standard Edition Enterprise Edition
Setting up initial Custom Fields and Client Encounter Feedback Fields $110 Included
Data Migration
Importing Contact details $110 Included
Additional Importing – Custom Fields in the client module $22 / field $22 / field

Training

We recognise that different people and different organisations have different training needs. Many of our clients are self-taught by diving in and accessing our help files as needed, while others take advantage of personal training services. You decide what is best for you and one way or another, we’ll be there to support you.

Client Impact Standard Edition and Enterprise Edition Training
Option 1 – One, forty-five minute personal web meeting $110
Option 2 – Additional time added to on-site, hands-on Volunteer Impact sessions $165
Custom training services – When the other options don’t quite fit, we are happy to tailor a custom training program to fit your needs Call us

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