About Us

We help purpose-driven organizations thrive

To transform volunteer strategies, enabling organizations and volunteers to achieve their fullest potential in creating meaningful, lasting change.

Who We Are & What We Do

At Better Impact, we believe deeply in the transformative power of volunteerism. Our mission is clear: to unlock the full potential of volunteer efforts around the globe.

With our innovative software and strategic resources, we equip volunteer managers and organizations with the tools needed not just to manage volunteers—but to maximize their impact.

What We Stand For

Our values guide how we work, grow, and support the people who rely on us.
They’re more than words — they’re how we show up every day.

<>Volunteers First

Volunteers are the heartbeat of every community effort, and we place them at the core of every decision we make.

<>Do What’s Right

Integrity, honesty, and transparency guide our every action.

<>Raise The Bar

We are committed to excellence and continuous innovation to enhance volunteer engagement.

<>Embrace the Mess

Challenges fuel our creativity; we confidently navigate complexity and ambiguity.

<>We've Got Your Back

We stand with and support our partners, ensuring they feel empowered and valued.

<>Here to Help

Our team is dedicated to assisting and collaborating with you at every stage of your volunteer journey.

Strategic Leadership for a Stronger Volunteer Sector

Led by our CEO, Houston Goodwin, and President, Tim Sarazen, Better Impact is dedicated to growing alongside our partners in the volunteer industry. Together, we're building a future where volunteerism isn't just managed—it's strategically amplified.

Join us as we continue to redefine what's possible in volunteer management.

<>20+

Countries Served

<>500M+

Volunteer Hours logged

<>2M+

Volunteers Managed

Meet the People Behind Better Impact

We’re a team of passionate professionals driven by purpose and collaboration. Every day, we work to support those who make a difference in their communities.

<>Adeyinka Jegede

Compliance and System Specialist

<>Andy Fryar

Support

<>Amy Weiner

Software Sales Advisor

<>Brandi Zoskey

Sales Manager

<>Cam Segger

Software Sales Advisor

<>Christina Mychajliw

Member Implementation Manager

<>Dan Plaskon

VP Tech

<>Dan Sheets

Digital Marketer

<>Diana Pantchev

Marketing Manager

<>Didier Stobart

Software Sales Advisor

<>Houston Goodwin

CEO

<>Janae Court

Member Implementation Advisor

<>Jose Batista

Accounting

<>Josie Connell

Member Success Advocate Lead

<>Karen Goulet

Community Success Advocate Lead

<>Kim Cheers

Member Support Agent

<>Livia Silva

Member Support Agent

<>Micah Roberts

Software Sales Advisor

<>Patricia Vandermeer

Lead Front End Developer

<>Patrick McQuay

Front End Developer

<>Paula Avila

Marketing Coordinator

<>Pete Moody

Member Support Manager

<>Rob Bonesteel

Head, The Care Team

<>Sara Anastácio

Member Support Team

<>Scott Benson

Director Of Growth

<>Sharr Cairns

Executive Assistant

<>Thomas Brindle

Member Implementation Advisor

<>Tim Sarazen

President

<>Tony Goodrow

Founder

<>Yifan Yang

Accounting

Join the Team That’s Making a Difference

At Better Impact, you’ll do meaningful work, grow alongside passionate people, and help build tools that support communities worldwide.

See Open Roles

Our Partners in Impact

We’re proud to collaborate with a diverse network of consulting firms, associations, and corporate allies who share our commitment to strengthening volunteerism around the world.

Better Impact Newsroom

Stay up to date with the latest announcements, insights, and leadership messages from Better Impact.

<>Better Impact Unveils Bold New Brand to Reflect the Future of Volunteerism

On May 13th, Better Impact launched a refreshed brand that reflects its continued commitment to supporting...

<>Volunteer Management Software Company, Better Impact, announces...

The Brydon Group has joined forces with software executives Houston Goodwin and Timothy Sarazen,..

A rund table with 2 laptops Can see peoples hands working on the laptops-3

<>Looking Ahead, Together

As we head into an exciting new chapter at Better Impact, I want to take a moment to share a few thoughts — about...