Decrease administrative workload
and increase volunteer engagement throughout the volunteer lifecycle
What do I WANT TO DO
with my new software?
Manage Volunteer Profiles
Record volunteer contact details, interests, availability, onboarding steps, trainings and qualifications
Add custom fields (short text, long text, drop down list, check box, date, file upload) to record just about anything
View the volunteer’s photo to get to know them better
Track and Report
Produce reports on hours and volunteer numbers in seconds
Let volunteers log hours or have them logged automatically
Collect feedback or output measurements after each shift
Save search queries and column selection on frequently used reports
Accept Applications Online
Link to the application form from my website
Customise the application form to include the fields I need
Capture expressions of interest and/or full application forms right into my volunteer management system – no retyping
Search for Volunteers
Find volunteer profiles from any screen
Search based on any information stored in the volunteer profile
Save search queries and add links to them on your main page dashboard
Include relevant date ranges in saved searches (e.g. last month)
Email and Text
Email or send text messages to individual volunteers or specific groups
Personalise the email by automatically inserting ‘First Name’
Dress up your emails with tables, fonts, colours or pictures
View prior emails sent
Onboard and Train Volunteers
Produce training content in the eLearning module with text, embedded videos, images or PDFs
Create a quiz with multiple choice questions
Set a passing score and permission to repeat the quiz
Automatically update the volunteer's profile based on passing the quiz
Configure It for our Needs
Brand the volunteer’s portal to my organisation’s look and feel
Add custom fields to volunteer profiles to capture relevant information
Save administrator time with Activity and Email templates
Apply different security levels to different administrators
Download a free iOS or Android app
If eligible, self-schedule for specific shifts on their computer or mobile
Download shifts to their Outlook, Google, Yahoo or iCal calendar
Record hours, feedback and/or outputs measurements
Access your online document library
(Their web portal is compliant with WCAG 2.0 AA)
Ensure Data Security
ISO 27001 / 27017 certified
Data encrypted in transit over the internet and at rest on our servers
24x7x365 server intrusion prevention & third party penetration tests
Brute force protection to prevent password hacking & optional two-factor authentication
5 year uptime of 99.997%
Recurring shifts based on a pattern, episodic or events based shifts and activities with no specific timing
Pre-qualified volunteers can self-roster
Print schedules in a variety of formats
Save rosters in Word, Excel or as PDF
How do I like to be trained and supported?
No matter what your preference is when it comes to learning new software, Better Impact has the experienced trainers and the training resources to get you up and running in the software and confident in your use of it quickly.
I like to teach myself
Learn at your own pace, guided by our complete library of training videos and further aided by our extensive help files. They're both included in every subscription.
If you'd like you can also book dedicated Q&A sessions with a Member Success Advisor.
Book full training sessions delivered in web meetings with a Member Success Advisor on any of the following:Strategic Planning & Configuration
The Application Process
Come to our office in Modbury (Adelaide) SA, or we can come to you. Book training sessions with a Member Success Advisor on any of the following:Strategic Planning & Configuration
The Application Process
We can all use a little help sometimes and the team at Better Impact loves to help.
Chat and Email
Friendly and personal support provided by Better Impact team members - Available 24 x 5
Median first response time of under 10 minutes
Former leaders of volunteers are part of the support team
Sometimes it’s a whole lot easier just to talk to someone. In those situations, you can just give us a call at 1800-844-1545 Ext 2.
And don’t be surprised if during a chat session, one of our Member Success Advisors suggests hopping on a phone call or quick web meeting together.
Peer to Peer
We're holding periodic virtual user group meetings and we'll be getting back to holding these in-person in a growing number of regions once it is safe to do so.
Leaders of volunteers who use Volunteer Impact and are happy to share their knowledge about getting most out of the software.
Does Volunteer Impact Work The Way I want it to?
We’ve put together over 50 minutes of demonstration video so that you can get a good sense of how Volunteer Impact works. If you have any questions based on what you see, you can book some one-on-one time with Andy. He'll be happy to learn about what you’re trying to accomplish, answer your questions and generally help you with whatever you need.
If what you see in the demonstration videos suggests Volunteer Impact is a good fit for your organisation, you can give the software a try with a free 30 day trial.
CAN SOMETHING BE FUN AND WORK AT THE SAME TIME?
We'll try to make it that way for you.
When you sign up for a free 30 day trial, you'll have access to all our training materials and our personal assistance if you need it.
All of the implementation steps you take, content you add, and new fields you create can stay with you if you decide we're a good fit, or we can close the trial account down and start you off with a clean slate.
You’ll soon be the newest member of the Better Impact family.
To place your order (or create an official quote for approval first) click the button below.
If you’ve already created a quote, click on the link in the email with the quote and you’d be able to complete your order from there. Need it resent? Just email us at firstname.lastname@example.org