Donor IMPACT

Decrease administrative workload
and increase donor engagement throughout the donor lifecycle.

Is Donor Impact Right for my organisation?

Below you’ll find plenty of information to help you make that decision, and if you’d like to speak with someone on the team to answer any questions, we’d be happy to make it happen.

Just click here to book some time with Andy.

What do I WANT TO DO

with my new software?

manage donor profiles

Manage Donor Profiles

Record donor contact details and other important information

Add custom fields (short text, long text, drop down list, check box, date, file upload) to record just about anything

View the donor’s photo to get to know them better

Track and Report

Track and Report

Produce reports on donors and donations overall or by marketing campaign or project restrictions

Save search queries and column selection on frequently used reports

donations online

Accept Donations Online

Connect the donor platform to a PayPal account

Have donations flow direct into your account

Issues receipts automatically

Customize the receipt with your logo

Capture donor contact information directly into the donor database – no retyping

search for donors

Search for Donors

Find donor profiles from any screen

Search based on any information stored in the donor profile

Save search queries and add links to them on your main page dashboard

Include relevant date ranges in saved searches (e.g. last month)

Email and Text

Email and Text

Email or send text messages to individual donors or specific groups

Personalise the email by automatically inserting ‘First Name’

Dress up your emails with tables, fonts, colours or pictures

View prior emails sent

Data security

Ensure Data Security

ISO 27001 / 27017 certified 

Data encrypted in transit over the internet and at rest on our servers

24x7x365 server intrusion prevention & third party penetration tests

Brute force protection to prevent password hacking & optional two-factor authentication 

5 year uptime of 99.997%

Configure it for Our Needs

Configure it for Our Needs

Brand the donors’ portal and online donation pages to our organisation’s look and feel

Add custom fields to donor profiles to capture relevant information

Save administrator time by creating Email templates

Apply different security levels to different administrators

donor access

Donors can:

View a record of their donations

Read news about how their donations have helped

Download a copy of their donation receipts

Update information in their contact details and in specified custom fields added to their profile

Make additional donations 

volunteer impact integration

Volunteer Impact Integration

Identify donors who are volunteers and vice versa

Search across both donor and volunteer data elements

Restrict or grant administrative access to the volunteer database

what do others say about better impact?

 

How do I like to be trained and supported?

Training

No matter what your preference is when it comes to learning new software, Better Impact has the experienced trainers and the training resources to get you up and running in the software and confident in your use of it quickly.

teach myself

I like to teach myself

Learn at your own pace, guided by our complete library of training videos and further aided by our extensive help files. They're both included in every subscription.

If you'd like you can also book dedicated Q&A sessions with a Member Success Advisor.

web meetings

Book full training sessions delivered in web meetings with a Member Success Advisor on any of the following:

Strategic Planning & Configuration

Communications

Accepting Donations and Reporting

face to face

Come to our office in Modbury (Adelaide) SA, or we can come to you. Book training sessions with a Member Success Advisor on any of the following:

Strategic Planning & Configuration

Communications

Accepting Donations and Reporting

Support

We can all use a little help sometimes and the team at Better Impact loves to help.

chat email

Chat and Email

Friendly and personal support provided by Better Impact team members - Available 24 x 5

Median first response time of under 10 minutes

telephone

Telephone

Sometimes it’s a whole lot easier just to talk to someone. In those situations, you can just give us a call at 1800-844-1545 Ext 2.

And don’t be surprised if during a chat session, one of our Member Success Advisors suggests hopping on a phone call or quick web meeting together.

p2p-1

Peer to Peer

User group meetings - We'll be holding our first Donor Impact virtual user group meeting in 2022. It will be a great opportunity to see how others are using Donor Impact (and share your experiences with us). 

Does Donor Impact Work The Way I want it to?

We’ve put together over 20 minutes of demonstration video so that you can get a good sense of how Donor Impact works. If you have any questions based on what you see, you can book some one-on-one time with Andy. He’ll be happy to learn about what you’re trying to accomplish, answer your questions and generally help you with whatever you need.

If what you see in the demonstration videos suggests Donor Impact is a good fit for your organisation, you can give the software a try with a free 30 day trial.

 

i'd like to give donor impact a try

Sign up for free 30 day trial. You'll have access to all our training materials and our personal assistance if you need it.

I'm Ready to Subscribe

 

Congratulations!

You’ll soon be the newest member of the Better Impact family.

To place your order (or create an official quote for approval first) click the button below.

PLACE AN ORDER or CREATE A QUOTE

If you’ve already created a quote, click on the link in the email with the quote and you’d be able to complete your order from there. Need it resent? Just email us at sales@betterimpact.com.au


colleagues laughing