Member Impact

Member Management Software

What are you looking for in membership management software?

✓ Easy to use, intuitive interface

✓ Knowledgeable and friendly support online or by phone

✓ Customisable  member profiles and organisation profiles

✓ Searching and reporting on custom fields in member profiles

✓ Individual and mass targeted communications

✓ Desktop and mobile online portals for members

✓ Encrypted data storage and professional data protection

Member Impact on Devices

Member Impact Feature Overview

Member Profiles

* Comprehensive contact information
* Unlimited custom fields of various types
* Member photo
* Membership CRM allows you to find member profiles from any screen

Organisation Configurations

* Unlimited number of administrators
* Ability to limit functions available to administrators
* Custom branding of a organisation portal
* CRM for membership organisations works with social media feeds

Searching and Reporting

* Search and report based on any profile information
* Association between specific volunteers and clients
* Save search queries with our membership tracking software
* Select applicable columns and view raw data reports on screen
* All data exportable to Excel for advanced reporting

Individual & Targeted Mass Communications

* Email members directly from the software
* Email members based on a customisable set of filters
* Merge ‘First Name’ into email
* Dress up your emails tables, fonts, color, pictures
* Record of emails stored in the software
* Send text messages

Desktop & Mobile Online Member Portals

* Members can update their contact details
* Keep members up to date with news that affects them
* Brand the portal to your organisation’s look

Awesome Support by Phone and Online

* 24×5 Phone support and chat support
* Weekend email support
* Over 125 years of nonprofit sector experience
* Web meeting training available

Professional Data Hosting & Protection

* Data encrypted in transit over the internet
* Passwords encrypted (such that not even we can read them)
* 24x7x365 server monitoring for intrusion attempts & prevention
* Penetration tests on our servers run annually
* Brute Force Protection to prevent password hacking
* Optional Two Factor Authentication for administrators
* 5 year uptime of 99.997%
* For more information see Why IT Loves Working With Us

Enterprise Functionality

* For organisations with multiple locations / departments
* Allow some decentralised configuration within your accounts
* Centralise appropriate configuration options across your entire system
* Produce reports across selected or all accounts
* Communicate with members across selected or all accounts
* Email templates available to all accounts

Fully Integrated with other Better Impact products

* Volunteer Impact – A full featured and affordable volunteer CRM and scheduling tool
* Client Impact – For organisations where volunteers engage with organisation clients
* Donor Impact – Available as a beta, pre-release version for those with basic requirements

Book some time with a Software Sales Advisor

Why schedule this time with Andy?

Get some help in determining which version of our software is the best fit for your environment

Ask whatever questions you have based on the software demonstrations online

Get answers to questions about pricing, preparing a quote or placing an order

   

Better Impact Reviews

 

 

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